IT Services
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Software
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| Scala Maintenance |
Scala undertakes to provide Licensee with remote
and/or on-site software maintenance services including Software
Follow-up, Software Support, Software Assistance and Correction
Services. Licensee is obligated to pay annual maintenance fees
and, where appropriate, service fees as specified.
Monthly charge ----> Call
|
| Support Agreement |
Recommended for those who already have hardware
and EDP resource but lack of software support. It gives you
a number to call for support, assuming that you are using standard
software including the ones developed by us. Other software
can also be included without any extra charge as long as we
have access to the software source provided by you or your supplier.
You have 2 days seminar session for your staff per year held
in our office. Support only given via telephone and fax. |
| Monthly
charge |
Minimum
US$ 70.00 or US$ 9.00 per staff included. |
|
| Service Agreement |
Recommended for those who need support on maintaining
and repairing your computer stuff while you can still have your
own supplier. Routine check-up is made monthly, and preventive
repairs are made after your confirmation. Labor cost for upgrades/changes
made in your office under reasonable conditions is completely
free. Errors reported during normal work hour are repaired within
24 hours (inside Jakarta). Spare parts and other consumable
supplies are not included. |
| Special note |
Support agreement
is included. |
| Monthly
charge |
Minimum
US$ 120.00 or US$ 11.00 per workstation/printer.
Network & file server is priced after their specification. |
|
| Spare Part Insurance |
This includes both Support and Service agreements,
and also gives you free spare parts. In case your equipment
cannot be repaired within 24 hours then you will have a replacement
temporarily while it's being fixed. All possible spare parts
for your estimated system are included, while consumable supplies
are not. |
| Monthly
charge |
Minimum
US$ 350.00 or
US$ 27.00 per workstation/printer. Network & file server
is priced after their specification. |
|
| Management Information System (MIS) |
This includes Support, Service, and Spare Part
Insurance agreements. We develop the information system as you
wish, make changes as your request, and implement it in your
offices. Regarding to this, we can direct our staff to handle
problems occurred in your remote offices (travel cost outside
Jakarta is excluded). You can also have us hold trainings and
seminars. An evaluation meeting is held once a month. |
| Monthly
charge |
Minimum
US$ 700.00 or
US$ 35.00 per workstation/printer. Network & file server
is priced after their specification. |
|
| Frame Agreement |
It's a service that provides you support and services
in occasional term. This has no time limit, and the clients
only pay for the works done by us as per request. |
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|
| E-Mail Service |
It's a hosting service for mail server. We provide
you an intelligent server that serves email routines from your
office to the whole world, and vice versa. In this case, we
put the mail server in our place for maintaining. |
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| Scala Admin |
It's almost similar to MIS, the only difference
is it's focusing on Scala development. We prefer to call it
as Scala Help Desk. |
|
|
| Online Support (OS) |
The full Online Support
is actually the most flexible and effective cost support
gives to Scala Clients. We will train some of IT-Accounting
Personnel in the respective company and setup the
so-called Scala Administrator that specifically handles
Scala. However, since Scala is somewhat a complex
system, there are also additional requests such as
monthly checkup, routine updates, service packs, etc,
and this is where OS takes place and answers this
need. |
| Special
Note |
You will save 50%
from the AOS, and another 25% if you purchase Scala Maintenance
agreement from Atlantis. |
| Monthly
charge |
Call |
|
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Linguist V. 2.0
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Rp 120,000.00
Rp 110,000.00
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General Ledger
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Rp 1,115,000.00
Rp 1,050,000.00
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ABC Packages
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Rp 2,000,000.00
Rp 1,750,000.00
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